Advice & Guidance
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We want our students to get the most out of the Canterbury College experience and we and we have a range of support available.
The Student Information Centre
This is the one-stop-shop where you can find all these services and people. During Term Time we’re open from 8.45am-7pm Monday – Wednesday, 10 am-7pm Thursday and 8.45-4.30 Friday. Call us, email or just drop in anytime; we’re always here to help.
Contact the Information, Advice and Guidance team on 01227 811188 or courseenquiries@canterburycollege.ac.uk
Before you start your course
- You can attend one of our Open Days or arrange a personal visit and tour of the College and our facilities.
- You can also speak to the team about courses with us or with other providers, about student finance or about personal or practical support for you at College.
Your first day at College
You may feel a bit nervous at the thought of coming to College; you’re familiar with school and know what to expect. The first week will fly by and by the end of it you will have:
- Met your teaching staff & personal tutor
- Received a detailed outline of study and your timetable
- Found your way around the College
- Visited the Student Information Centre
- Joined the Library
- Joined the Students’ Union
- …and made friends.
Support and Advice during your course
When you start your course you will be allocated a personal tutor who will keep a watchful eye on your progress and will be there for you if you have any difficulties with your course or personally. Your Personal Tutor will be your first point of contact if you have any problems with your studies.
Our Learning Mentor in the Student Information Centre can also work with you to make sure you achieve your goals. You can contact the Learning Mentor on 01227 811111, extension 2028 or email mentor@canterburycollege.ac.uk
If you have a disability
Our Disability Adviser is there to make sure you get any support or information you need. 01227 811334 extrahelp@canterburycollege.ac.uk
If you need help with personal problems
This service is provided by our Personal Adviser, who will listen and help you if things aren’t going right in your life. 07834 960049 k.oconnell@canterburycollege.ac.uk
Counselling Service
01227 811187 or email listen@canterburycollege.ac.uk
Support for Young Care Leavers
We want all our students to enjoy, achieve and stay safe during their time with us. We also recognise that college life can be challenging for young people leaving care so we want you to know about the various forms of free, confidential and fair support available to students at Canterbury College.
For more information visit - Support for young care leavers
Information for Parents and Carers
Canterbury College encourages the parents or carers of our students to be involved in their son or daughter's learning. For more information visit - Information for parents and carers
Additional Learning Support (ALS)
The Additional Learning Support team works with a wide and varied range of learners that have additional needs including disabilities, learning difficulties and mental health problems. Support to help with teaching and learning is planned against individual needs following assessment by the team. Additional information on Learners with Learning Difficulties or Disabilities (LLDD) can be found here, alternatively please call 01227 811342 or email learningsupport@canterburycollege.ac.uk
Worried about the costs of coming to College?
Our Student Funding team is there to help you with the costs of travel, child care, levies and field trips, equipment and books. You can ask them about EMA or any other financial support you may need.
EMA
The EMA (Educational Maintenance Allowance) is a means-tested payment of up to £30 a week - payable to students who are aged 16-18 on 31 August 2011. During 2011/12 EMA is only available to previous recipients; no new applications are being accepted. For more information contact the EMA Helpline on 0800 121 8989 or ema@canterburycollege.ac.uk
ALG
ALG for students aged 19 and over on a full-time course and studying their first Level 2 or Level 3 qualification is no longer available to new applicants. Further information is available from the National ALG Helpline on 0800 121 8989 or from our Student Information Centre contactable on 01227 811197 lsf@canterburycollege.ac.uk
The Learner Support Fund
Need help with the costs of studying? Please ask about the College's learner Support Fund. This is a means tested fund that is available to students with a low household income. Eligible students must be enrolled on a course of at least twelve guided learning hours per week over a minimum of six consecutive weeks. Students must meet the residency criteria.
For further advice and application forms please contact the Learner Support Fund team on 01227 811197 or lsf@canterburycollege.ac.uk or view our Funding Pages online.
Help with Travel
If you are under 19 and live over three miles away from the College, you should apply to your Local Education Authority in the first instance for help with the cost of travel.
If you have problems with your application or if it is turned down, please contact the Canterbury College Learning Support Fund Co-ordinator on 01227 811197 for details of Learner Support Fund Awards.
Moving on to University or Work?
We can help you prepare your UCAS application and Personal Statement or your CV. You can speak one –to-one with a Guidance Adviser or Connexions Careers Adviser and look at all your options.
Individual course and careers guidance
Individual careers and course advice is available for all from the Information, Advice and Guidance team.
01227 811188
iag@canterburycollege.ac.uk
Those 19+ can meet with a qualified Next Step Adviser. Contact Next Step on 01227 811245 or nextstep@canterburycollege.ac.uk
CTR
CTR is our new initiative to help match the skills, qualifications and vocations of our students with business staffing needs. Our aim is to make the recruitment
process as easy and cost effective as possible and to help our students find employment opportunities. Call 01227 811163
or email
ctr@canterburycollege.ac.uk
Careers help is also available from Connexions, the Student Information Team and Next Step.
Equal Opportunities
Canterbury College is committed to Equal Opportunities. No one will be denied opportunity by any form of direct or indirect discrimination on grounds of race, gender, age, culture, sexual orientation, disability or background. Campus facilities are fully accessible and compliant with the Disability Equality Duty (DED) and the Disability Discrimination Act 2001 (DDA).
Safeguarding Children in Education
The College is serious about its duty to provide a safe and secure place for young people. There are specific arrangements in place to promote an environment in which young people feel safe, secure, valued and respected; confident to talk openly and sure of being listened to.Equality and Diversity
We value diversity and see education as an opportunity to share different experiences. Whilst you are at Canterbury College you will be treated with respect. In line with our equality and diversity policy it is expected that you will treat all the members of the College community with respect. At Canterbury College we have a positive commitment to improving learning opportunities for everyone.
Life after college.
The Student Information Centre and the Learning Resource Centre have careers information. You can use our special software to help you to make decisions about the sort of job which would suit you and also the opportunities for further studying.Safeguarding Children in Education
For general Additional Support enquiries, call 01227 811342 or
email: learningsupport@canterburycollege.ac.uk.
For Dyslexia screening and support call 01227 811373
or email: learningsupport@canterburycollege.ac.uk.
Campus facilities are fully accessible and compliant with the Disability Equality Duty (DED) and the Disability Discrimination Act 2001 (DDA).
Basic Skills Support
Support is available in the Essential Skills Centre. Trained Basic Skills staff can help with assignment writing, portfolio building, presentations and group work. It may also be possible to take our Acorn Course alongside your main course of study if your timetable allows. This 10 week course is for people who wish to brush up on their English and/or Maths and learn some computer skills and can lead to a City & Guilds or OCR qualification.
Essential Skills Centre
Our Essential Skills Centre is a drop-in centre which offers support for all students in a friendly, relaxed environment:
• Study Skills e.g. essay writing, revision
• English and Maths
• Tips on using IT to assist your studies including the Internet
• Research for assignments.
Equal Opportunities
Canterbury College is committed to Equal Opportunities. No one will be denied opportunity by any form of direct or indirect discrimination on grounds of race, gender, age, culture, sexual orientation, disability or background.
Safeguarding Children in Education
The College is serious about its duty to provide a safe and secure place for young people. There are specific arrangementsin place to promote an environment in which young people feel safe, secure, valued and respected; confident to talk openly and sure of being listened to. Further information and designated safeguarding persons list.
Sexual Health Clinic
Looking for confidential advice and support about sexual health and relationships?
A Connexions Health Personal Advisor is available for information about sexual health and relationships, between 12pm and 2pm on Tuesday and Thursday (Term-time only) in the SIC to speak in confidence to students about:
- Contraception
- Sexually Transmitted Infections
- Chlamydia screening
- Healthy relationships
- Register for free condoms
- Emotional wellbeing
Other Support
The Personal Adviser is based in the SIC and can provide support and referral for issues such as health, money and housing as well as providing general careers advice and advice for young people leaving care. They can be contacted via email at: k.oconnell@canterburycollege.ac.uk or on 0783 4960049 or 01227 811111 ext.2060.
Disabled students seeking advice and support can contact the Disability Adviser, on 01227 811334 or email:
extrahelp@canterburycollege.ac.uk for information and advice about any aspect of life at the College. You can also drop in to see them at the SIC on Tuesdays 9.30am-11am and Thursdays 2-4pm.
